Monday–Friday (9 a.m. – 9 p.m.), Saturday (8 a.m. – 8 p.m.), and Sunday (8 a.m. – 6 p.m.) local time. Technical Assistance: 1-888-738-4624. TTY (Hearing Impaired): Use 711 or other Relay Services.

You can also manage your account 24/7 through the Citibank Account Online portal or by texting "PAY" to 81964 for mobile payments.

To reach a human, follow the prompts after entering your account information; some users suggest saying "skip" to bypass summaries.

The primary customer service telephone number for the is 1-888-574-1301 . This line is managed by Citibank , the issuer of the card, and is used for account management, payments, and balance inquiries. Key Contact Numbers Main Customer Service: 1-888-574-1301.

Call collect at 1-423-467-6543.