These models often had a specific hardware issue or blemish that was professionally repaired to restore it to a "like-new" state. Best Buy’s Geek Squad Certified Refurbished products undergo more rigorous reconditioning and testing. Why Consider a Pre-Owned Device?

Buying used extends the life of a device, reducing e-waste and the carbon footprint associated with manufacturing new electronics.

These will have more visible wear—think deeper scratches or scuffs—but are the best way to get the absolute lowest price. Insider Tips for a Smooth Purchase Pre-Owned Cell Phones: Certified Used Phones - Best Buy

Almost all pre-owned phones sold by Best Buy are unlocked , meaning you can take them to any carrier.

You can often find recent flagships at deep discounts. For example, a pre-owned Go to product viewer dialog for this item. can be found for around $299.99 , and a refurbished Galaxy S24 Ultra Go to product viewer dialog for this item. may be discounted by as much as 41% to roughly $662.36 .

These are typically devices from the Best Buy Trade-In Program . They are inspected, cleaned, and verified to function, but they usually haven't undergone major repairs like a screen or battery replacement unless absolutely necessary.

When browsing the Best Buy Outlet, you’ll see these primary ratings:

Expect light signs of use, such as minor scratches, but the device remains fully functional.