As of June 2024, and no longer offers standard in-store hardware repairs for Samsung phones . This means Geek Squad agents generally cannot perform hardware fixes—such as replacing cracked screens or failing batteries—using genuine Samsung parts .
The primary authorized walk-in repair partner .
Best Buy's Geek Squad Agents may still assist with basic software troubleshooting or phone resets . does best buy fix samsung phones
Available in select areas where a technician will perform the repair at your location .
Since Best Buy is no longer listed on the Samsung Service Locator , Samsung now primarily directs customers to: As of June 2024, and no longer offers
Are you currently covered by a plan, or Find Mobile Care: Samsung Phone Repair Options
If you purchased a Geek Squad Cell Phone Protection plan through Best Buy, the retailer will still honor your coverage . However, instead of a local repair, they may replace the device or send it to a central facility for servicing . Best Buy's Geek Squad Agents may still assist
You can start a request on the Samsung Support site to ship your device to an official facility .