If you have set a custom password and forgotten it, or if the defaults do not work, you will likely need to perform a . This will erase all your personal data and installed apps. Method 1: Using the Settings Menu If you can still access the main interface: Navigate to the Settings gear icon on the home screen. Select Backup & Reset (or "Restore Factory Settings").
Use a paperclip or bobby pin to the internal button. While holding the button, plug the power cable back in .
: The most common default pin is 0000 . Other frequently used codes include 1111 , 1234 , or 7777 .
Use the remote to select , then choose Reboot System Now .
Use this if the device is locked and you cannot reach the settings menu: the power cable from the back of the EVPAD.
Continue holding for about until the Recovery Mode screen appears on your TV.