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If you are still making payments, your finance company likely holds the title. CarMax will contact your lender for payoff information and handle the title transfer once the loan is settled.
In many states, CarMax can help you request a duplicate title. You will typically need to fill out state-specific forms (e.g., an application for a duplicate title) during your appointment.
In most cases, , but the process varies significantly depending on your state's laws and why you don't have the title. Common Scenarios